Privacy Policy

Last updated: 27th January 2026

Galaxy Talent Academy (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, programs, classes and services.

1. What information we collect

We may collect personal information including (but not limited to):

- Names of parents/guardians and students

- Contact details (email address, phone number, postal address)

- Student details (age, date of birth, medical or support needs where relevant)

- Emergency contact information

- Enrolment, class, and attendance information

- Payment and billing information

- Website usage data (such as cookies and analytics)

2. How we collect personal information

We collect information when you:

- Complete enrolment or enquiry forms

- Register for classes, workshops or events

- Subscribe to newsletters or updates

- Communicate with us via email, phone, social media or our website

- Make payments or purchases

- Use our website (via cookies or analytics tools)

3. Why we collect your information

We collect personal information to:

- Provide and manage our classes, programs and services

- Communicate with families about enrolments, schedules and updates

- Ensure student safety and wellbeing

- Process payments and manage accounts

- Improve our programs, services and website experience

- Meet legal, insurance and regulatory obligations

- We only collect information that is reasonably necessary for our operations.

4. Disclosure of personal information

We do not sell or rent personal information.

We may share information with:

- Staff, teachers and contractors who need it to perform their roles

- Service providers (e.g. payment processors, booking systems, email platforms)

- Emergency services where required for health or safety

- Regulatory or legal authorities where required by law

- All third parties are expected to handle information securely and confidentially.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information may be stored electronically or in paper form and is only accessible to authorised personnel. When information is no longer required, we take steps to securely destroy or de-identify it.

6. Cookies and website analytics

Our website may use cookies and analytics tools to improve functionality and understand how visitors use our site. Cookies do not identify you personally and can be disabled via your browser settings if you prefer.

7. Accessing and correcting your information

You may request access to the personal information we hold about you or request corrections if it is inaccurate, out of date or incomplete.

To do so, please contact us using the details below.

8. Children’s privacy

We take children’s privacy very seriously. Personal information about students under 18 is collected only with parental or guardian consent and is used solely for purposes related to their participation in our programs.

🔐 Additional Child Safety & Disability Services Privacy Clause - Child Safety, Safeguarding & Inclusive Practice

Galaxy Talent Academy is committed to creating a safe, respectful and inclusive environment for all children, young people, and participants with disability.

We collect and handle personal and sensitive information relating to children and participants with additional needs with extra care and confidentiality.

This may include information relating to:

- Medical conditions, allergies, or mobility considerations

- Neurodivergence or disability-related support needs

- Behavioural or emotional regulation strategies

- Support workers, carers, or access requirements

This information is collected only with parent/guardian or participant consent and only where reasonably necessary to:

- Ensure participant safety and wellbeing

- Provide appropriate support, adjustments, and inclusion

- Meet duty of care, insurance, and legal obligations

- Support staff to deliver safe, respectful and effective programs

Access to this information is strictly limited to authorised staff who require it to perform their role and is handled in line with our child safety, inclusion, and staff confidentiality practices.

Galaxy Talent Academy does not use this information for any purpose unrelated to participant care, safety, or service delivery.

9. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact us

If you have any questions, concerns or complaints about privacy, please contact:

Galaxy Talent Academy
📧 Email: [email protected]
📞 Phone: 0414816466
📍 Location: 6/37 Shipley Drive Rutherford NSW 2320